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CPNI: Your Rights and Options

Your Privacy

Telco Experts offers numerous telecommunications related service, including local and long distance service, as well as telecommunications equipment. In order to better service your communication needs, from time to time we would like to share your CPNI across product lines within Telco Experts. Telco experts may also share your CPNI on a limited, as-needed basis with trusted agents and independent contractors that assist us in supplying you with the best possible products and telecommunications services. These parties share the responsibility of protecting your CPNI. Telco Experts will only share your CPNI with its agents and independent contractors with your explicit permission.

Our use of CPNI may enhance our ability to offer products and services tailored to meet the needs of your organization. Without proper authorization from you, a court of law or a law enforcement agency, Telco Experts will not sell or provide your CPNI to third parties.


Your Rights

Your CPNI is subject to both federal and certain state laws and regulations. Telco Experts is committed to complying with these CPNI laws and regulations. It is your right to protect your company’s confidential information and it is our responsibility to ensure that this information is protected.

Should you chose that Telco Experts not disclose, use or permit access to your CPNI for the purpose of being able to provide you our communications-related products and services to which you do not already subscribe to, you may “opt-out” – or in other words, you are legally allowed to direct us not to extend the offers on additional product lines within Telco Experts. Your choice to “opt-out” will in no way affect the provisioning of any services to which you are currently subscribed to.

Additionally, you can notify Telco Experts of your decision to “opt-out” at any time by simply contacting us at Regulatory@telcoexperts.com . Your choice to approve or deny approval for the use of CPNI is valid until such time as your services are discontinued with Telco Experts or you submit notification to us to revoke or limit appropriate approval or denial. Please keep in mind that by selecting the “opt-out”, our ability to offer you certain services that would be of benefit to you and to which you are not currently subscribing to (including promotions and cost-saving bundled services) may be reduced/limited.

How to Contact Us to Opt-Out

If you wish to opt-out you may do so by sending a letter (on company letterhead) and include (1) customer name, (2) service billing address, (3) telephone number including area code, and (4) service account number. Removing consent will not affect your current Service.

1. All letters should be mailed to:

Telco Experts
Attn: Regulatory & Compliance Department
PO Box 204
Rutherford, NJ 07070-0204

2. Via phone or fax to the Customer Service Numbers listed on your Telco Experts invoice.