During a conversation with Eric Klein, Chief Executive Officer of Telco Experts, he stated,”We are excited that Fred has joined our organization and look forward to him taking his proficiency in numerous technologies and putting them to use for the benefit of our clients.” Eric added, “In this capacity, Fred will be able to share his extensive knowledge as well as provide guidance and support to clients during complex product/service implementations.”

In a recent discussion with Fred he stated, “I am very happy to take on this position with Telco Experts. Prior to joining the Telco Experts team I worked for another CLEC located in NYC and observed the activities which both the Sales & Operations Divisions worked through in order to deliver effective solutions to the clients. I know from my experiences that I am able to work with and meet the needs of ALL Telco Experts’ clients!”

Fred’s prior experience also includes 10 years at a CLEC based in New Jersey where he was an integral part of their growth and service development.

Currently, Fred resides on the Advisory Board for the Anthem Institute (Formerly Chubb Institute) in Manhattan where he is responsible for meeting with school officials twice a year to review and assess existing trends and provide recommendations for the school to build their curriculum.

Fred lives in central New Jersey with his wife and 2 wonderful daughters.

Chief Operating Officer, Adam Goldberg, said in a recent interview, “We are ecstatic to have Mendy on board! Mendy’s key responsibilities include contract negotiations, developing new product and service offerings as well as special design projects.”

During a conversation with Mr. Kupfer, he added, ” I am happy to join Telco Experts and look forward to a long future together. My experience in day-to-day operations and process management will ensure that each customer receives a flawless, professional, and enjoyable experience with Telco Experts.”

Before joining Telco Experts, Mr. Kupfer served for a decade as the Telecommunications Manager at Touro College. Within Touro’s annual operating budget of $410 million, Mendy oversaw the telecommunications services for Touro’s 32 worldwide locations, 19,000 students and nearly 5,000 employees.

At Touro, Mr. Kupfer specialized in disaster recovery and business continuity while supporting Touro’s wireless services, cabling infrastructure, fraud prevention, campus security and emergency preparedness. He also participated in the planning and design of Touro’s new campus locations and their telecommunication requirements. Prior to his role at Touro College, Mr. Kupfer served as the Telecommunications Manager and Director of Conferencing Services for Viatel, Inc.

For additional information, questions or to reach Mr. Kupfer you can email him at mendy@telcoexperts.com.

Located just 8 miles northwest of downtown Boston, the new sales office will operate as an extension of the current sales and marketing office located at 120 Broadway in New York City. The Boston office will be managed by Jay Dacey, Channel Manager for Telco Experts.

Eric Klein, CEO of Telco Experts said, “This is an excellent opportunity for our company to expand our business footprint. We are fortunate to have the ability and opportunity to work with experienced people who know the market, and support our commitment to excellence in delivering outstanding client service .”

When speaking with Jay Dacey, he added, “This is a very exciting time for Telco Experts and for me. With the opening of our Boston office, we are able to extend our Partners another level of assistance and guidance focusing solely on the best interests and needs of the New England clientele.”

For additional information regarding Telco Experts, please email Jay Dacey at jay@telcoexperts.com or call our new office at 855-835-2600 (855-TELCO-00).

About Telco Experts:
Headquartered in Rutherford, NJ, with Executive, Sales & Marketing offices in Manhattan, NY, Telco Experts is one of the fastest growing telecommunications providers in today’s marketplace. Telco Experts is a privately held, 100% debt free, diversified telecommunications provider. The Company offers a broad range of state of the art services at competitive prices to corporate clients in dozens of marketplaces nationwide.

Adam Goldberg, Chief Operating Officer of Telco Experts, attributed this phenomenal growth to the company’s emphasis on superior customer relations. “We spend a substantial amount of time and energy focusing on providing outstanding customer service,” Goldberg stated. “This allows us to ensure that our current customers remain fully satisfied and loyal to Telco Experts, keeping our churn rate significantly below the industry’s average.”

Additionally, in 2010 Telco Experts actively expanded upon their agent channels which enabled the company to better provide custom tailored solutions for new business partners. With these new partners, the agent program saw a 265% growth in revenue from 2009.

As a result of the significant growth of the agent program, Telco Experts saw an influx of new clients. “This year, we have successfully streamlined the work flow between the Sales and Operations departments,” said Peter Goldberg, Vice President of Telco Experts. “The account acquisition procedure has been honed to perfection, assuring that for each and every new order, the client and vendor are kept fully informed and up to date throughout the entire provisioning process. This allows for more efficient processing and faster turnaround times for new orders, thus enabling our Project Managers to activate more orders in the same amount of time.”

About Telco Experts:
Headquartered in Rutherford, NJ, with Executive & Sales offices in Manhattan, NY, Telco Experts is one of the fastest growing telecommunications providers in today’s marketplace. Telco Experts is a privately held, 100% debt free, diversified telecommunications provider. The Company offers a broad range of state of the art services at competitive prices to corporate clients in dozens of marketplaces nationwide.

About Telco Experts
Headquartered in Rutherford, NJ, with Executive & Sales offices in Manhattan, NY, Telco Experts is one of the fastest growing telecommunications providers in today’s marketplace. Telco Experts is a privately held, 100% debt free, diversified telecommunications provider. The Company offers a broad range of state of the art services at competitive prices to corporate clients in dozens of marketplaces nationwide, with anticipated market expansion to double by the end of the year.

According to Adam Goldberg, VP of Telco Experts, the decision to move the Manhattan office to 120 Broadway, 2^nd Floor, was made in order to accommodate the company’s continual growth and to offer the Sales and Executive Team the necessary resources needed to hold meetings and training sessions with their current personnel; in addition to the ever growing team of Agents joining Telco Experts.

Additionally, the 120 Broadway office also permits Telco Experts to focus on long term growth (including the ability to demonstrate new product and service offerings and new personnel) without having to worry about the size of their facility.

To contact Telco Experts regarding additional information on their move or to speak with someone regarding Telco Experts Sales/Agent Program, you may contact them via email at sales@telcoexperts.com or via telephone at 800-795-6200 and ask for Jay Dacey or Eric Klein.

Announcing our new TEM product…SysTEMize powered by iTEMize Technologies

Wouldn’t it be nice to have a powerful, simple, AND affordable solution that truly works to reduce telecom expenses?

SysTEMize, Telco Experts’ TEM (Telecom Expense Management) solution, provides your company a more effective and efficient way to manage all Telecommunications’ expenses. Eric Klein, CEO of Telco Experts, stated during an interview, “SysTEMize provides a user-friendly, single point of entry database for tracking and managing all aspects relating to the expenses of our clients’ telecommunications investments which they have made over time.”

This state of the art software is affordable and is the software solution for businesses to rely upon when they need to manage invoices, inventory, initial bill audits, contracts, dispute tracking, and monthly invoices; all without having to allocate their most valued resources…their employees.

Some Facts:

• Telecom expenses are a significant challenge in any business.
• 85% of mistakes are in favor of the carrier.
• Current processes are often time consuming and are not cost effective.

When speaking with Telco Experts’ Agent Program Manager, Jay Dacey, he expressed his anticipation for Telco Experts’ agents to be able to offer SysTEMize to potential and existing clients. SysTEMize provides our clients with:

ü Real visibility into their costs

ü Superior management and control via

o Enhanced tracking

o Auditing and

o Automated cost allocation

ü Expert analysis and support by Telco Experts

ü Single location database for anything and everything telecom

ü And the comfort and peace of mind about a significant cost area.

Call Telco Experts today at 1-800-795-6200 for more information on SysTEMize

Eric Klein, CEO of Telco Experts, has announced the hiring of Telco Experts new Channel Manager, Mr. Jay Dacey. During a telephone conversation with Mr. Klein he had the following to say regarding Jay’s hiring, “Jay’s experience in sales and business development, along with concrete driven results in selling solutions and services has provided him the tools necessary to take the Telco Experts’ Agent Program to the next level. Having Jay join the Telco Experts family is a win for all parties! We are very excited for Jay to be joining Telco Experts!”

Get to know Jay….

I conducted an interview with Jay in an effort to learn more about the man behind all of the excitement at Telco Experts this week and here is a piece of our interview.

Q: Jay, congratulations on your new position with Telco Experts. Can you share what your primary goal will be with Telco Experts during the first year?

A: “Sure, and thank you for the congratulations and warm welcoming. It is my desire to furnish agents with a positive experience when working with Telco Experts. Being able to provide solutions that are not “canned” and are truly a right fit for the each customer is paramount to growing the Agent’s business, Telco Experts’ business and even have an impact on the growth of the client’s business. In order to reach this goal, I intend to be hands on with our agents. I will be there helping them learn about Telco Experts’, teaching them about the array of products and services which Telco Experts offers and ultimately ensuring that positive experience is felt all the way to the client.”

Q: What do you see as a challenge you will face in the upcoming year:

A: “I believe getting the Telco Experts name and service offerings out to all Agents may be the greatest challenge, but I welcome this!” Telco Experts has proven to their current Agents and clients, time and again that they possess the skills, tools and knowledge both in the back-office as well as through the Agent Support Team to provide superior value and superior quality of service to each of the Agents’ customers. At the end of the day, overcoming this challenge will be proven through positive feedback and long-lasting, profitable relationships.”

Q: Those are two large goals you have in front of you. How do you intend to meet , manage and succeed at handling them?

A: “I know it is not going to be as easy as I am going to make it sound, however, I believe that through constant communication with my agents and subagents as well as dedication to Telco Experts, I know I will be able to keep on top of our sales goals and minimize any potential obstacles we might be facing. Open communication with the Agents plus open communications within Telco Experts is formula to success!”

Q: Can you tell me a little history about your career prior to joining Telco Experts?

A: “Absolutely, in 1991, I founded the Independent School Telephone Consortium. By the time I left, I had grown the program to over 65 members with three (3) providers and proudly generated revenues in excess of $1,000,000.00 per year!”

“Then in 1994 I worked with ACC Business. While there, I opened up the New England Market for Agent Sales. During that time, I was responsible for recruiting agents and developing affinity and association deals that ultimately produced a run rate in excess of $6,000,000.00 year.”

“Finally, in 1998, I was became one of the founding members of Paetec Communications. Again, I worked on opening up the New England Region for Agent Sales. I was responsible bringing some of the first Voice and Data customers onto the Paetec Network. While at Paetec, I created a book of business that had a run rate in excess of $13,000,000.00 per year, was the first member of the Chairman’s Circle on the Sales side of the Organization, and was a 7 time winner in the Presidents Club.”

Q: Will you share with me and our readers a little bit about your personal life? I’m sure there is another side of you that our readers would like to know about and possibly even find themselves relating to you.

A: “My personal life…sure…as for the personal info yes I am married. I have a wonderful wife Judy and we have been married for 17 years going on 18 in May. We have 4 beautiful children. Our oldest is Jacqueline; she is 13 years old. We also have twin sons Kevin and Connor who are 10 years old, and our youngest daughter, Molly is 6 years old.

When I am not at work, I take full advantage of being a husband and father. I enjoy spending my spare time with my wife and children. The kids are very involved in athletics so on weekends you will find me at a hockey rink or at an Irish step dance event. I like to do a little golfing, love going to the beach with the family and when the occasion arrives I am reading something; I am an avid reader.

To learn more about Jay Dacey and how to become a member of the Telco Experts Agent Program, please call Telco Experts at 800-795-6200.